Laptop Hard Drive Problems

mheisig · 06-22-2006, 08:27 PM

So the other day my wife's laptop hard drive went on the fritz. She came home from work and it had evidently rebooted and all it showed was "Operating System Not Found." I had a similar problem with my desktop about two months earlier and was able to recover the data from the drive.

It's a Seagate 40GB 2.5" drive. So far I've tried using a 2.5" to USB adapter, and two different 44 to 40 pin adapters. I've tried all three adapters on two different systems, and none of them will recognize the drive. Not recognized in BIOS with either 44-40 pin adapters, and not recognized as a USB device with that adapter. From what I looked up online the jumper setting for the Seagate drive as a slave device is no jumper on at all, which is what I have it as.

When connecting it to my desktop I've tried it as a slave device on both the primary and secondary IDE channels, with 4 different ATA cables.

One weird thing: on my desktop I have two hard drives (master and slave config) and two DVD drives (master and slave). I've connected the laptop drive as the slave chained to both the master hard drive and the master dvd drive, but when I boot up the entire channel isn't recognized (in other words, both the master and slave device aren't recognized in BIOS). If I take the laptop drive off from the slave position and boot up with no slave device at all, the master is recognized.

Sorry for the long winded explanation. My wife has alot of pictures and stuff on there that she wants to recover, and I'm running out of ideas.

Any suggestions?

That Guy · 06-22-2006, 08:46 PM

I've had that happen before. killing or making an entire chain slow isn't unusual.

best shot is to put it back in the laptop and boot off a bartPE CD and run chdsk, scandisk, and ghost (for a bit by bit backup in case nothing else works). I did that and got the filesystem back on my mom's laptop, though the windows install got hosed and had to be redone.

If the hard drive isn't spinning at all, you can also try freezing it (place it in the freezer for a couple hours) and then try booting it up again (what that fixes is cases where the grease or glue or whatnot leaks onto a moving part. freezing makes it brittle so it'll come loose when the disk spins up, instead of holding it in place. once spinning, the drive can keep it hot enough not to harden again).

That Guy · 06-22-2006, 08:48 PM

bartPE page:
http://www.nu2.nu/pebuilder/

its a boot disk with networking, GUI, and access to any windows app. due to IP laws, you need a windows CD of some sort (XP preferred) along with the bartPE download to make a working boot CD.

That Guy · 06-22-2006, 08:50 PM

if that doesn't help, I can basically gaurantee the data is still there and in no real danger of being lost, but you may have to go to a pro data recovery shop and pay out yer arse (per MB) to crack open the drive and recover the data straight off the platters.

mheisig · 06-22-2006, 09:03 PM

Thanks man, I'll give it a try.

I got a few quotes from data recovery specialists - lowest one was like $750, and they went up real fast.

That Guy · 06-22-2006, 09:15 PM

yeah, it's always much cheaper to keep backups, but most people just don't bother.

mheisig · 06-22-2006, 09:16 PM

Yeah, that's what I told my wife. Fortunately she backed everything up about 2 months ago, so it's not catastrophic if we lost it, but still I'd rather not lose 2 months worth of data if I can help it.

mheisig · 06-22-2006, 09:42 PM

Got BartPE going but BIOS still doesn't recognize the drive, so I obviously can't run chkdisk or anything like that on an unrecognized drive.

Guess I'll try freezing it like you said.

That Guy · 06-22-2006, 11:05 PM

bummer, maybe the motor failed

PWNED · 06-23-2006, 10:19 AM

hook it to an external enclosure, get file recovery pro and make sure the drive is found somehow in windows.

mheisig · 06-23-2006, 10:32 AM

http://www.newegg.com/Product/Produc...82E16817146035

Would that do the trick?

Just out of curiosity, how will this help as opposed to hooking it up as a slave device? I'm willing to give it a shot, just wondering if it will make a difference.

TheMalcolmConnection · 06-23-2006, 10:34 AM

That sounds reasonable, where I work, we use those things all the time and they work wonders. PWNED is right, you DO need to get some kind of recovery program. Typically, those will work great.

mheisig · 06-23-2006, 10:37 AM

I'm not finding anything on Google for File Recovery Pro...never heard of it myself.

TheMalcolmConnection · 06-23-2006, 10:40 AM

Apparently they changed the name...

http://www.file-recovery.net/

mheisig · 06-23-2006, 10:44 AM

Groovy. I'll give it a shot. Just placed an order with Newegg.

06-22-2006, 08:27 PM	#1
mheisig The Starter Join Date: Aug 2004 Location: The Southeast Age: 41 Posts: 2,119	Laptop Hard Drive Problems So the other day my wife's laptop hard drive went on the fritz. She came home from work and it had evidently rebooted and all it showed was "Operating System Not Found." I had a similar problem with my desktop about two months earlier and was able to recover the data from the drive. It's a Seagate 40GB 2.5" drive. So far I've tried using a 2.5" to USB adapter, and two different 44 to 40 pin adapters. I've tried all three adapters on two different systems, and none of them will recognize the drive. Not recognized in BIOS with either 44-40 pin adapters, and not recognized as a USB device with that adapter. From what I looked up online the jumper setting for the Seagate drive as a slave device is no jumper on at all, which is what I have it as. When connecting it to my desktop I've tried it as a slave device on both the primary and secondary IDE channels, with 4 different ATA cables. One weird thing: on my desktop I have two hard drives (master and slave config) and two DVD drives (master and slave). I've connected the laptop drive as the slave chained to both the master hard drive and the master dvd drive, but when I boot up the entire channel isn't recognized (in other words, both the master and slave device aren't recognized in BIOS). If I take the laptop drive off from the slave position and boot up with no slave device at all, the master is recognized. Sorry for the long winded explanation. My wife has alot of pictures and stuff on there that she wants to recover, and I'm running out of ideas. Any suggestions? __________________ Your post count, reputation score, popularity ranking, VIP tag or funny signature has no bearing on how I value you as an individual.

06-22-2006, 08:46 PM	#2
That Guy Living Legend Join Date: Jun 2004 Location: VA Age: 42 Posts: 17,553	Re: Laptop Hard Drive Problems I've had that happen before. killing or making an entire chain slow isn't unusual. best shot is to put it back in the laptop and boot off a bartPE CD and run chdsk, scandisk, and ghost (for a bit by bit backup in case nothing else works). I did that and got the filesystem back on my mom's laptop, though the windows install got hosed and had to be redone. If the hard drive isn't spinning at all, you can also try freezing it (place it in the freezer for a couple hours) and then try booting it up again (what that fixes is cases where the grease or glue or whatnot leaks onto a moving part. freezing makes it brittle so it'll come loose when the disk spins up, instead of holding it in place. once spinning, the drive can keep it hot enough not to harden again).

06-22-2006, 08:48 PM	#3
That Guy Living Legend Join Date: Jun 2004 Location: VA Age: 42 Posts: 17,553	Re: Laptop Hard Drive Problems bartPE page: http://www.nu2.nu/pebuilder/ its a boot disk with networking, GUI, and access to any windows app. due to IP laws, you need a windows CD of some sort (XP preferred) along with the bartPE download to make a working boot CD.

06-22-2006, 08:50 PM	#4
That Guy Living Legend Join Date: Jun 2004 Location: VA Age: 42 Posts: 17,553	Re: Laptop Hard Drive Problems if that doesn't help, I can basically gaurantee the data is still there and in no real danger of being lost, but you may have to go to a pro data recovery shop and pay out yer arse (per MB) to crack open the drive and recover the data straight off the platters.

06-22-2006, 09:03 PM	#5
mheisig The Starter Join Date: Aug 2004 Location: The Southeast Age: 41 Posts: 2,119	Re: Laptop Hard Drive Problems Thanks man, I'll give it a try. I got a few quotes from data recovery specialists - lowest one was like $750, and they went up real fast. __________________ Your post count, reputation score, popularity ranking, VIP tag or funny signature has no bearing on how I value you as an individual.

06-22-2006, 09:15 PM	#6
That Guy Living Legend Join Date: Jun 2004 Location: VA Age: 42 Posts: 17,553	Re: Laptop Hard Drive Problems yeah, it's always much cheaper to keep backups, but most people just don't bother.

06-22-2006, 09:16 PM	#7
mheisig The Starter Join Date: Aug 2004 Location: The Southeast Age: 41 Posts: 2,119	Re: Laptop Hard Drive Problems Yeah, that's what I told my wife. Fortunately she backed everything up about 2 months ago, so it's not catastrophic if we lost it, but still I'd rather not lose 2 months worth of data if I can help it. __________________ Your post count, reputation score, popularity ranking, VIP tag or funny signature has no bearing on how I value you as an individual.

06-22-2006, 09:42 PM	#8
mheisig The Starter Join Date: Aug 2004 Location: The Southeast Age: 41 Posts: 2,119	Re: Laptop Hard Drive Problems Got BartPE going but BIOS still doesn't recognize the drive, so I obviously can't run chkdisk or anything like that on an unrecognized drive. Guess I'll try freezing it like you said. __________________ Your post count, reputation score, popularity ranking, VIP tag or funny signature has no bearing on how I value you as an individual.

06-22-2006, 11:05 PM	#9
That Guy Living Legend Join Date: Jun 2004 Location: VA Age: 42 Posts: 17,553	Re: Laptop Hard Drive Problems bummer, maybe the motor failed

06-23-2006, 10:19 AM	#10
PWNED The Starter Join Date: Mar 2006 Location: ZOMGZZZ!!111 Age: 32 Posts: 1,160	Re: Laptop Hard Drive Problems hook it to an external enclosure, get file recovery pro and make sure the drive is found somehow in windows. __________________ 143 lbs of twisted steel and sex appeal.

06-23-2006, 10:32 AM	#11
mheisig The Starter Join Date: Aug 2004 Location: The Southeast Age: 41 Posts: 2,119	Re: Laptop Hard Drive Problems http://www.newegg.com/Product/Produc...82E16817146035 Would that do the trick? Just out of curiosity, how will this help as opposed to hooking it up as a slave device? I'm willing to give it a shot, just wondering if it will make a difference. __________________ Your post count, reputation score, popularity ranking, VIP tag or funny signature has no bearing on how I value you as an individual.

06-23-2006, 10:34 AM	#12
TheMalcolmConnection I like big (_\|_)s. Join Date: Dec 2004 Location: Lexington, Virginia Age: 43 Posts: 19,225	Re: Laptop Hard Drive Problems That sounds reasonable, where I work, we use those things all the time and they work wonders. PWNED is right, you DO need to get some kind of recovery program. Typically, those will work great. __________________ Regret nothing. At one time it was exactly what you wanted.

06-23-2006, 10:37 AM	#13
mheisig The Starter Join Date: Aug 2004 Location: The Southeast Age: 41 Posts: 2,119	Re: Laptop Hard Drive Problems I'm not finding anything on Google for File Recovery Pro...never heard of it myself. __________________ Your post count, reputation score, popularity ranking, VIP tag or funny signature has no bearing on how I value you as an individual.

06-23-2006, 10:40 AM	#14
TheMalcolmConnection I like big (_\|_)s. Join Date: Dec 2004 Location: Lexington, Virginia Age: 43 Posts: 19,225	Re: Laptop Hard Drive Problems Apparently they changed the name... http://www.file-recovery.net/ __________________ Regret nothing. At one time it was exactly what you wanted.

06-23-2006, 10:44 AM	#15
mheisig The Starter Join Date: Aug 2004 Location: The Southeast Age: 41 Posts: 2,119	Re: Laptop Hard Drive Problems Groovy. I'll give it a shot. Just placed an order with Newegg. __________________ Your post count, reputation score, popularity ranking, VIP tag or funny signature has no bearing on how I value you as an individual.

Laptop Hard Drive Problems

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