Best and Worst Customer Service

12thMan · 06-09-2006, 02:12 PM

I was a mangager at Nordy's for a few years - unparalled. Plain and simple.

Worst - I would have to go with Citibank...I hate calling the 800 numbers. You always get someone in India on some three second time delay. And usually they try to refer you to a branch location to assist you. The only problem with that is when you call them it's usually midnight here (if you're at a bar and your card is repeatedly getting denied because you drink too much) and it's the middle of the day there. Stinks!!!

06-09-2006, 02:12 PM	#7
12thMan MVP Join Date: May 2005 Location: washington, D.C. Posts: 11,460	Re: Best and Worst Customer Service I was a mangager at Nordy's for a few years - unparalled. Plain and simple. Worst - I would have to go with Citibank...I hate calling the 800 numbers. You always get someone in India on some three second time delay. And usually they try to refer you to a branch location to assist you. The only problem with that is when you call them it's usually midnight here (if you're at a bar and your card is repeatedly getting denied because you drink too much) and it's the middle of the day there. Stinks!!!

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Best and Worst Customer Service

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