Quote:
Originally Posted by Monkeydad
If I worked at a store, I'd be strict about it and make people leave my line. Of course, I'd probably be fired for what they call "poor customer service" even though I'd actually be providing excellent customer service for the others and applying store rules.
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i was a cashier at a grocery store in high school. i tried to put my foot down when i was on the express lane, but got no support from my superiors.
if they were the only customer in my line, i would scan all their stuff really slow and take as long as i could until someone else came in behind them. one time this woman seriously came w a cart FULL, i told her move it along sister - but she said something like "come on, the store closes in 10 minutes" - it was closing soon but i didn't care. i scanned about 15 items then rang my bell/turned on my light like i needed a manager's help to proceed.