[firstdown]

I'd ask to speak directly to the store mgr. Not the guy who thinks he runs the store but the head person and explain in full detail your problems as you have done here. Walmart has pretty good customer service so they should be able to help with your problem. If your dealing with a service type center still call the Mgr of the store because they sold you the TV and service contract. TV's have drop allot and we are thinking about finaly goin to an HD TV.