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Re: Best and Worst Customer Service
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Originally Posted by mheisig
This outsourcing will eventually catch up with us. BofA apparently saved $100 million by outsourcing, but I've got to believe that eventually all this outsourcing is going to severaly damage the economy.
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Ironically, tonight's poignant Simpsons episode is all about outsourcing, when Homer has to go and train the new power plant employees in India. Hilarity ensues.
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