and they wonder why they continually have among the worst customer satisfaction and support reviews in the country.
they were forced to try to rebrand their services because of it...
Quote:
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In 2004 and 2007, the American Customer Satisfaction Index (ACSI) survey found that Comcast had the worst customer satisfaction rating of any company or government agency in the country, including the Internal Revenue Service.
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Comcast - Wikipedia, the free encyclopedia
And this isn't an old issue either... just 3 months ago...
Congratulations To Comcast, Your 2014 Worst Company In America! – Consumerist